What is the check-in and check-out policy at Citizenm Zuerich?
Check-in is from 14:00 and check-out is by 11:00.
38 photos
Citizenm Zuerich – A Favorite for Families in Zurich
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Key details
About the Hotel
Talacker 42, Zurich, 8001,
- Close to the Old Town
Great
8.4
9.0
4.5
4-Star Zurich hotel with a 9.4 location score and self-check-in kiosks
Compact Rooms with Advanced Technology
Each king room is air-conditioned and includes a
24-Hour Dining and Drinking Options
The on-site restaurant and bar operate 24/7, serving meals and drinks around the clock. A
Business Facilities and Common Spaces
A
Central Location and Accessibility
The hotel sits within walking distance of Old Town attractions, Fraumünster, Grossmünster, and Bellevueplatz. A tram stop is directly outside, and the main train station is a 15-minute walk or a short tram ride away. Zurich Airport is 12 km from the property.
Accessibility and Inclusivity
The hotel provides
Highlights
Location: Location score of 9.4 in central Zurich
Rooms: 155 compact king rooms with iPad controls
Dining: 24/7 restaurant and bar on site
Business: Business centre and meeting facilities
Accessibility: Wheelchair-accessible rooms and lift
Check-In: Self-check-in kiosks open 24 hours
“The hotel's tech-forward approach struck me as a modern solution, especially appealing given Zurich's cost; I appreciated the control over room settings via the provided iPad. Its central location and 24/7 bar access are definite advantages, catering to both work and leisure. It's a smart choice for those seeking a streamlined, urban experience.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- King Room High Floor2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Accessible2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- No parking available.
Services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Room decor
- Parquet floor
Show more
Dining Onsite
CanteenM offers a delightful dining experience that captures the essence of local flavors and modern culinary trends. With a warm, inviting atmosphere, it's the perfect spot for travelers looking to indulge in hearty meals from breakfast to dinner, all within the vibrant setting of CitizenM Zurich.
Citizenm Zuerich Location
Talacker 42, Zurich, 8001,
Explore Zurich
Explore Zurich's Local Scene
Bahnhofstrasse
5 minutes' walk
Famous shopping street with luxury boutiques and cafes, perfect for a leisurely stroll and people-watching.
Grossmunster
12 minutes' walk
Iconic Protestant church showcasing stunning architecture and panoramic views from its tower.
Lake Zurich
15 minutes' walk
Scenic waterfront area ideal for picnics, strolls, or boat rides; enjoy the beautiful surroundings.
FIFA World Football Museum
14 minutes' walk
Captivating museum dedicated to the history of football, featuring interactive exhibits and memorabilia.
Yoga at the Arboretum
16 minutes' walk
Relaxing outdoor yoga sessions amid nature; classes available year-round, ideal for unwinding after meetings.
Biking along Limmat River
10 minutes' walk
Scenic bike routes along the river; rental services available nearby for an active exploration of the city.
Strandbad Mythenquai
25 minutes' bike ride
Popular beach area with swimming, sunbathing, and beach volleyball, perfect for thrill-seekers and families alike.
Hiltl
4 minutes' walk
Vegetarian restaurant known for its rich buffet and fresh ingredients; great for all dietary needs.
Restaurant Zeughauskeller
6 minutes' walk
Traditional Swiss cuisine in a historic setting; signature dishes include fondue and rösti.
Paddy Reilly's Irish Pub
1 minute' walk
Lively pub atmosphere serves classic Irish fare and draft beers, hosting regular live music events.
Urania Observatory
7 minutes' walk
Offers public star-gazing sessions; a family-friendly venue to explore the night sky.
Bar Incontro
1 minute' walk
Trendy bar specializing in cocktails and local music; vibrant spot for relaxing after a day of sightseeing.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 29.5 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
160
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show more
Pros
Good location
Modern design
Self check-in
Ergonomic hotel
Cons
Tiny room
Automated system
Guest reviewsbased on 1631 reviews
Emerson from United States
Couple
King Room
3 nights in November 2025
|
Reviewed: June 27, 2026
7/10
Adequate Stay at Modern Hotel
easy access great location good shower size small room size pointless ornament access
The hotel location offers easy access to transportation. A tram stop located right in front. The shower size was good. The bed felt very comfortable.
The room felt small for two individuals. The room included a pointless ornament.
0 Helpful
Bruce from Australia
Business traveller
King Room
3 nights in November 2025
|
Reviewed: January 13, 2026
8.7/10
Modern and Efficient Stay
early check-in helpful staff modern room
I found early check-in to be a significant advantage, which allowed me to settle in without delay. The hotel features a lobby living room ideal for both working and informal meetings. Staff members are consistently available and helpful, ready to assist with any queries.
I noticed limited access to the bed from both sides, which could be inconvenient.
Service
9/10
The staff were accessible and friendly, assisting with any questions promptly. The check-in process was efficient. This ensured a smooth start to my stay. There was also attention to detail that I noticed throughout the hotel.
Facilities
8/10
The lobby had a living room area. This room was suitable for working or for casual meetings. I also found modern room amenities, these included a remote control pad for managing various functions.
Dining
9/10
Breakfast included a satisfying selection of food. The buffet offered various choices such as salmon, bacon, and bread. The dining space was kept clean and well maintained throughout service hours.
0 Helpful
|
Tommy from United Kingdom
Couple
King Room
3 nights in November 2025
|
Reviewed: January 09, 2026
9.5/10
A modern marvel
interactive screen convenient location tasty cafe helpful staff
I found the interactive screen easy to use. It really streamlined everything. The location was REALLY convenient for accessing the Swiss transport system. I also appreciated the tasty cafe just across the road. The staff was friendly and helpful. They were always available when I needed assistance.
I noticed there was no tea or coffee making facility in my room.
Rooms
9/10
The room featured automatic blackout curtains for optimal sleep conditions. The tablet controlled all room functions. I found the shower Very nice, it provided a refreshing experience.
Facilities
9/10
The hotel offers self-check-in. There is help available for check-in. I noticed everything looked new.
Location
10/10
The hotel is in a central spot. I could easily walk to shopping areas. Many restaurants are very close to the hotel.
Service
10/10
The staff members were friendly. They were also very helpful . Their service was excellent.
0 Helpful
|
Shawn from Canada
Single
King Room
3 nights in November 2025
|
Reviewed: December 27, 2025
9.0/10
SOULFUL stay
smooth check-in kind staff
Self check-in was smooth, with kind staff ready with support and welcome drinks. The beds had utmost comfort, a great experience after a long journey. A buffet breakfast in the open bar and lounge gave me such needed moments of peace.
The room lacked adequate sound insulation, and noise from nearby establishments disturbed sleep. I found this inconvenience impacted my rest and overall stay.
Facilities
9/10
The hotel features a gym with three treadmills and two stationary bikes, and it allowed for keeping up with my exercise. Meeting rooms had modern audiovisual equipment, ideal for business needs.
Dining
8/10
The breakfast buffet includes a selection of pastries, fresh fruit, and hot dishes, and i found it charming. The bar offers a menu of light meals, cocktails and local beers, always good.
Service
10/10
Staff at the front desk assisted with directions and information about local attractions, very helpful. Daily housekeeping ensured the rooms were clean, i feel secure.
Location
9/10
The hotel is within walking distance of several museums and art galleries. This enriched my experience. Public transportation options were close, i could wander anywhere.
0 Helpful
|
Scott from United Kingdom
Single
king room
3 nights in November 2025
|
Reviewed: December 21, 2025
6/10
adequate but flawed
high temperature poor climate control
the location was easily accessible to transport links.
the room got quite hot at night. the air conditioning did not allow for a temperature lower than 18 degrees. we would have liked a cooler option on climate.
0 Helpful
Tommy from United Kingdom
Single
King Room
3 nights in October 2025
|
Reviewed: December 15, 2025
7/10
modern design available adaptors small room dim light
The room had a modern design. The size was good. Someone assisted me with check-in on their computer. There were umbrellas and adaptors available to borrow.
The room was REALLY small for two people. One person had to climb over the other to get out of bed. The vanity area was tiny. The light was too dim.
0 Helpful
Sebastian from Germany
Single
King Room
3 nights in June 2025
|
Reviewed: July 25, 2025
6/10
poor light settings no air conditioning
The room temperature was uncomfortably warm. I complained, and staff advised me that there was no real air conditioning. The system just moved air around the building. The bed was hard against the wall on one side. I had to climb over it. Light settings were poor because I could not separate the bathroom from the room. Everything was controlled via an iPad, and there were no individual switches.
0 Helpful
Show more reviews
FAQs
About Citizenm Zuerich
Is breakfast available at Citizenm Zuerich?
A freshly prepared breakfast buffet is available daily for an additional charge of 28 CHF.
What are the room amenities available at Citizenm Zuerich?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, and a private bathroom.
Which popular attractions are near Citizenm Zuerich?
Nearby attractions include Fraumünster (1 km), Grossmünster (1 km), and Bellevueplatz (1 km).
Is there an on-site restaurant at Citizenm Zuerich?
The hotel features an on-site restaurant called canteenM which offers dinner options.
What are some nearby dining options to Citizenm Zuerich?
Nearby restaurants include Boreal Coffee Shop Talacker (0.5 km), Stripped Pizza Talacker (0.5 km), and Talacker Bar (0.5 km).
How far is Citizenm Zuerich from Zurich Airport?
Citizenm Zuerich is located 12 km from Zurich Airport.
Does Citizenm Zuerich have business facilities?
The hotel offers a business center and five meeting rooms for corporate needs.
What languages are spoken by the staff at Citizenm Zuerich?
The staff at the hotel speaks multiple languages including English and German.
Is Citizenm Zuerich accessible for guests with limited mobility?
The hotel has facilities that support accessibility for guests with limited mobility.
How far is Citizenm Zuerich from Zürich Hauptbahnhof?
The hotel is approximately 1 km from Zürich Hauptbahnhof.
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